In case you haven’t heard, SmileDirectClub has closed its doors. Leaving patients not quite through with their treatments completely on their own. Here is what happened. Many people didn’t realize that SmileDirectClub had a habit of squelching complaints and negative reviews. They did that by requiring clients who wanted a refund to sign a non-disclosure agreement and remove anything negative they posted about the company. People complied in order to get their money back. Then, this past June a court ordered them to cease that practice, which also released those under the agreement. Suddenly, negative reviews were everywhere and the truth about the company was making itself known. In September they filed for bankruptcy. By December, unable to find a buyer, they closed their business.
They sent a notice out to their remaining clients that they would no longer be helping them, even if they were not done with their treatments. They would not be sending them any more aligners. However, if they still owed money to SmileDirect, they were told they were expected to continue payments. Nice, huh?
This isn’t the only company like this out there. I am sure that many of the clients from SmileDirect are scrambling trying to find a similar company that can help them finish out their treatments. However, there is a danger in that. All of these online companies are working without you being under the care of a dentist. Sure, they say they have a dentist looking at your images, etc., but that is not adequate or safe.
There is no way to tell if a patient has gum disease from an image, unless it is seriously advanced. You do not want to try to move your teeth while you have gum disease because you risk serious problems, including the teeth becoming loose.
There is also the fact that the human body does not always cooperate. This means your treatments have to be adjusted to keep you on track and your teeth roots healthy.
Invisalign is a fantastic treatment when done under the care of a qualified dentist. If you’ve been dumped by SmileDirect, look for an Invisalign dentist and they will be able to help you get your treatment back on track.
There is a hidden benefit to those aligners, as well. They can double as teeth whitening trays. This means your dentist can provide you with some teeth whitening gel to wear with your aligners allowing you to straighten and whiten your teeth at the same time, giving you a mini smile makeover.
This blog is brought to you by East Cobb Dentist Dr. Cristi Cheek.